if multicast is enabled and allowed in your network (your network sys admin can confirm this, plus you run a network trace to see if it works using wireshark) , then the only other option - open Incident with SAP support.
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if multicast is enabled and allowed in your network (your network sys admin can confirm this, plus you run a network trace to see if it works using wireshark) , then the only other option - open Incident with SAP support.